Frequently Asked Questions
Here is where we provide answers to various
questions submitted by you, our readers. We publish one or two questions
each month. To submit a question to BizLogx, please click
here.
Question:
Has the CustomerCentric Selling process been successfully integrated
into Salesforce.com?
Answer:
Yes, BizLogx has several clients using Salesforce.com, and other CRM
tools, that contain CustomerCentric Selling as the sales process. For
additional information, take a look at the guidebook below.
Guidebook Illustrates How to Apply CustomerCentric Selling® into Salesforce.com’s CRM Solution
At BizLogx, we are always looking for innovative ways to help our clients and prospects with their sales management and training efforts. In doing so, we have recently posted a 49-page Standard Sales Process Guide from CustomerCentric Systems that combines CustomerCentric Selling® as the sales methodology and Salesforce.com as the automation tool.
The guide is designed to help a sales force close opportunities as quickly as possible—at the highest revenue amount possible.
"The end product of this guide is pretty impressive," said
Frank Visgatis, one of the founding partners of CustomerCentric Systems.
Following an active sales opportunity through to a win opportunity in 10 easy steps, the guide documents the process all along the way. It not only features the step-by-step process, but also includes screen shots showing the SFDC interface, illustrates how to customize the system, and explains the terminology used in the documentation in order to ensure full understanding of the standard sales process.
"Going forward, when asked by prospects or customers about Salesforce.com and CustomerCentric Selling®, we can simply point folks to the Web site to download the guide," said Visgatis.
Originally authored by James McGill, the VP of marketing and sales at a CustomerCentric Selling® client company, CustomerCentric Systems arranged for the guide to be customized for any organization and made available to all CustomerCentric Selling® customers.
I you would like to download the guide (in pdf format) right click here and select "Save target as" from the drop down menu or go to www.bizlogx.com. The guide is approximately 1.5 megabytes.
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