Client Quotes from CustomerCentric Selling® Workshops
The thing I will use immediately from the workshop is:
“Stronger connection with both skill development and overall support needs of the sales team to integrate my role”
— Director, Human Resources“Diagnostic questions and the Solution Development Prompter™ to try to expand the project”
— Consulting Engineer“Solution Development Prompter™, Sequence of Events and sales cycle control letters”
— Business Development“Preparing goal-oriented collateral”
— Director, Marketing
When asked about CustomerCentric Selling®, I will say:
“CustomerCentric Selling® puts us in control of our own destiny”
— Chief Executive Officer“It is an analytical approach that will effectively lead the buyer to identify needs and embrace the seller’s solutions”
— Regional Vice President, Sales“It is the best sales training I have seen. I highly recommend it!”
— Director, Business Development“It is a more interactive selling process, rather than the typical selling practice of telling you what you want or need”
— Engineer“Good approach to understanding the customer’s needs versus forcing capabilities on the client”
— Technical Leader“Provided a good system to manage the development of a client relationship that focuses on their goals and how they line up with our capabilities”
— Director, Human Resources“Very good for companies who sell services”
— Technical Consultant“Valuable regardless of tenure or experience”
— Director, Business Development
The most interesting topic was:
“Related to tying our capabilities to prospect business issues and current costs”
— Sales Representative“Pipeline management”
— Account Manager“Opening my eyes to the business needs of the customer, not just the technical solution”
— Technical Leader“Negotiating”
— Chief Operating Officer